15 Years in Business
Hot Water Problems? Water Heater Repair in Aurora, IL
Get tank or tankless water heater repair options with upfront pricing and updates when our team is on the way. Andersen is family owned and serves Aurora, IL and surrounding communities, with a team large enough to help and small enough to care.
- Family Owned, 15 Years
- Upfront Flat-Rate Pricing
- Text and Phone Updates
- Same-Day Service Available
- Family Owned, 15 Years
- Upfront Flat-Rate Pricing
- Text and Phone Updates
- Same-Day Service Available
Same-day appointments available when you call
🔥 Special Offer — Limited Availability
Exclusions apply. Confirm eligibility and pricing with the office.
🔒 No spam. We’ll call to confirm your appointment.
4.9 on Google
2000+ reviews
BBB A+ Rated
Accredited business
+15 Years
Serving the Fox Valley
How It Works
Water Heater Repair in 3 Simple Steps
Know what to expect from start to finish.
1
Tell Us What Happened
Call or request service online and describe the symptoms, equipment, and timing. The team helps schedule an appropriate service visit.
2
Review Your Options
Our team evaluates hot water symptoms, reviews potential causes, and explains repair options before work proceeds. You can ask questions about the proposed work before making a decision.
3
Move Ahead Confidently
Once you understand the recommendations and upfront pricing, choose how to proceed. We will explain what your household should expect next.
WHY IT MATTERS
Address the Problem Before It Disrupts Your Home
Ignoring unpredictable water temperatures, leaks, or noises can create more disruption and possible water damage.
🏠
Protect the Home
Ignoring unpredictable water temperatures, leaks, or noises can create more disruption and possible water damage. Getting the situation assessed can help you understand the risks and practical steps available.
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Understand the Cause
An assessment helps separate symptoms from their underlying cause so you can consider the appropriate service rather than guessing at a fix.
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Plan the Next Step
A clear explanation of the work, timing, and upfront pricing helps you choose an approach that makes sense for your home.
The Difference
Not All Plumbing Companies Are the Same
See how we stack up against the typical service call experience.
Typical Plumbing Company
- Unclear details about the diagnostic charge
- An estimate that is difficult to compare or understand
- Recommendations without a clear explanation of alternatives
- Little communication about the technician arrival window
- Few details on how the job will be handled
Your Choice
Andersen Plumbing & Heating
- Ask about the diagnostic fee and when it is waived after an approved repair.
- Receive flat-rate or upfront pricing before deciding to proceed.
- We explain the recommended work so you can make an informed choice.
- Appointments run in an 8am-4pm window, with text and phone updates when your technician is on the way.
- Background checks and drug screening are required for Andersen technicians.
Why Choose Us
We're Not Your Average Plumbing Company
Other guys hand you a surprise bill. We give you a flat-rate price before we start.
🔍
Background-Checked Team
Every technician we send has passed drug screening and a background check before setting foot in your home.
💵
Flat-Rate Pricing
You get the price before we start. Flat-rate, in writing, and it doesn’t move once the work begins.
👨🔧
Satisfaction Guaranteed
We stand behind the work. If you’re not satisfied with what we did, tell us and we’ll make it right.
🛡️
15 Years, Family Owned
Family owned and serving Aurora and the Fox Valley for 15 years. Large enough to help, small enough to care.
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Financing Available
Service Finance options on every job: 12 or 18 months deferred, or 120 months at 9.99 percent.
Homes Served
Real Reviews
Don't Just Take Our Word For It
What Aurora homeowners say about us.
★★★★★
Austin Ramirez was a pleasure to work with. Good communication, knowledgeable, and took his time to go over all our options. Went the extra mile to get our water heater back up and running. We appreciate his time and help. Will consider Andersen again and again. Thank you!
JO
Jo G.
★★★★★
Nate was instrumental in helping us diagnose and solve the water heater issue. Very professional and empathetic to understanding. I highly recommend this company for any plumbing or HVAC needs.
JM
Jac M.
★★★★★
My water heater went out . Nate York was the plumber who came in and saved the day! Very knowledgeable , explained the whole situation from a-z! Very friendly and trustworthy.
KB
Kari B.
★★★★★
4.9 Average
from
+1990 Reviews
Our Services
Complete Plumbing Services
Expert plumbing and related services — done right the first time.
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Plumbing Repair
Get support for leaks, damaged pipes, and common plumbing failures with clear recommendations.
♨️
Water Heater Repair
Investigate tank and tankless hot water problems and review available repair options.
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Water Heater Installation
Explore replacement equipment and installation options that fit your home and hot water needs.
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Water Filtration
Discuss water filtration systems suited to your household and specific water concerns.
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Leak Detection
Investigate suspected hidden water leaks and slab leaks, then plan the next step.
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Drain Cleaning
Address slow drains and backups with residential plumbing service from the Andersen team.
🔥 Special Offer — Limited Availability
$49 Diagnostic & Dispatch Fees
Ask about diagnostic and dispatch pricing before scheduling your plumbing service visit. Our office can review eligibility and exclusions.
Exclusions apply.
Before Your Appointment
Help Us Diagnose Faster
The more we know upfront, the faster we can fix it. When you call or fill out the form, try to have this info ready:
Brand and age of the water heater
Visible drips, leaks, or rust
Tank or tankless model
Any error code on the unit
When hot water trouble began
Earlier repairs or maintenance
Temperature or pressure changes
Pictures of the unit if safe to take
Share what you can before your appointment. We will review the situation on-site and explain the next steps. The details you share can help us prepare for the visit.
Service Area
Proudly Serving Homeowners Throughout Fox Valley
Same-day service available when you call.
Aurora
Oswego
Batavia
Plainfield
Bolingbrook
Plano
Bristol
Romeoville
Carol Stream
Saint Charles
Elburn
Sandwich
Geneva
Somonauk
Glen Ellyn
Sugar Grove
Hinckley
Warrenville
Joliet
West Chicago
Lisle
Wheaton
Montgomery
Winfield
Naperville
Woodridge
North Aurora
Yorkville
Common Questions
Frequently Asked Questions
Got questions? We’ve got answers.
Can Andersen repair tankless water heaters?
Andersen provides water heater repair and tankless water heater services. Repair feasibility depends on the unit, its condition, the failed components, and findings from diagnosis.
What happens during the visit?
Our team evaluates hot water symptoms, reviews potential causes, and explains repair options before work proceeds. The exact steps depend on what our team finds and the access available in your home.
Will I know the price before work begins?
Andersen typically uses flat-rate or upfront pricing. The scope and cost depend on what the team finds and the work you approve. Ask about applicable diagnostic and dispatch charges.
How will I know when the team is coming?
Appointments are scheduled in an 8am-4pm window, and you get a text and a phone call when your technician is on the way. Our team can confirm the details when you book.
Does Andersen offer same-day service?
Yes. Same-day service is available based on scheduling and technician availability. Emergency and 24/7 services are reserved for members. Weekend appointments are not currently offered.
What repair warranty does Andersen offer?
Water heater repairs come with a standard one-year warranty on parts and labor. Ask our office how it applies to your repair and review the written terms.
Ready to Get Your Water Heater Repair Handled?
Don’t wait for a small problem to turn into a big one. Call us now or request service online and ask about same-day service.